Refining Fleet Data and Targeting to Strengthen Shell’s Fuel Card Outreach

Shell provides fuel card and fleet management solutions to businesses across Canada.

4 Months

Campaign Duration

Outbound

Campaign Type

4

No of SDRs

Key Performance Indicators

$32M

$ value of pipeline generated

Meetings Scheduled

33

Number of Qualified Meetings Scheduled

Estimated SQL ROI

186X

Estimated Return On Investment

Revenue Growth Realized

$640K

In Pipeline Generated

Enterprise

Funding Stage

10,000+

Headcount

Canada

HQ location

Delivery/Freight Companies

Target Industry

Canada

Target Location

C-suite Contacts

Target Persona

Shell provides fuel card and fleet management solutions to businesses across Canada. They partnered with Whistle to support cold calling and lead generation, with a focus on booking meetings with C-suite contacts and refining data, targeting, and messaging strategies. Whistle worked closely with the Shell team to adjust ICP criteria, improve data quality, and develop a call approach centered on flexibility, coverage, and reporting rather than price.

Challenges Faced

  • Initial ICP and data calculations did not produce the required lead quality
  • Industry targeting did not align with minimum fleet size requirements
  • Fleet size data could not be directly sourced
  • Meetings were booked with companies below the required threshold or existing customers due to incomplete suppression lists
  • Limited timeframe to test and refine targeting

Our Solution

  • Refined targeting using a broader lookalike model based on existing customers
  • Removed NAICS code restrictions
  • Used employee size as a proxy for revenue
  • Updated call scripts to front-load value and meeting requests
  • Focused on fuel spend, fleet size, and provider qualification
  • Executed phone-only outreach
  • Provided weekly reporting and call recordings
  • Maintained weekly meetings and regular feedback with the client

Results Achieved

  • Identified ICP and data quality as the primary limiting factors
  • Revised targeting and suppression lists
  • Preparing to relaunch with an updated data strategy

Future Outlook

Following the refinement of the ICP and the implementation of a lookalike data model, Shell is positioned to scale its outreach by targeting higher-quality enterprise prospects with greater precision. By leveraging these optimized suppression lists and value-based messaging, the partnership will move into 2026 focused on converting a more robust pipeline of C-suite leads into long-term fleet management partners. This iterative foundation ensures that future campaigns remain agile, data-centric, and aligned with Shell’s overarching growth objectives in the Canadian market.

Key Learning

Data-Driven ICP Refinement

Establishing a lookalike model based on existing customer profiles and proxy data is essential for navigating the complexities of sourcing specific fleet size information.

Value-Centric Messaging

Transitioning from price-led selling to a narrative focused on universal coverage and reporting capabilities effectively secures high-level engagement with C-suite personas.

Agile Collaborative Feedback

Maintaining weekly reporting cycles and iterative script adjustments allows for the rapid identification of targeting friction and the continuous optimization of lead quality.

Proven success with companies
in your industry

Real world results from companies that partnered with Whistle to generate qualified pipeline faster.
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